Reviews
Holly Fietsch on 09/25/2025
Professional, courteous....smart and highly trained. Diagnosed engine problem correctly the first day, helped us understand what the problem was and helped us figure out how to save our 2017 dodge with two yrs left in the finance agreement. The owner, Scott helped us greatly and Zach and Michael kept us informed. Love these guys, we use them for all our 6 of our vehicles.
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Thanks for sharing Holly. We always appreciate serving you.
david blocker on 09/23/2025
My car had an intermittent squeal sound, Donnie my POC at Heritage Auto and the auto mechanic used all means to locate and fix the sound. It took a couple of days and many hours to find it, however my bill only included the hours to fix and replace the parts. Throughout this process, Donnie kept me informed and did an excellent job explaining what had to be fixed. If someone had auto concerns, I would recommend Heritage Auto Repair
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Thank you David. We are happy to hear your visit went well and Donny took good care of you!
Ac R on 08/01/2025
Thank you for your support of Kunas youth and youth sports!!!
Kellie Resue on 07/22/2025
Scott, Bill and Jeff were very compassionate, professional, kind and easy to talk to. I’m so grateful to companies who care about their community.
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This is great to hear Kellie! Thank you for taking the time to share this!
Troy Hansen on 06/19/2025
This was my first visit to Heritage Auto Repair, and I was thoroughly impressed. Jeff, my service manager, was professional, communicative, and made the entire process smooth. They quickly diagnosed and resolved a squealing noise the car made while backing up. I’ll definitely be bringing my other two vehicles here in the future. Highly recommend!
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Thank you Troy! We appreciate you taking time to share your experience!
Denelle Cramer on 06/05/2025
Amazing experience. Very trustworthy and accommodating. They gave me a total of four rides back and forth when I needed it. Diagnosed and fixed my AC. I will be using this company in the future for all my auto repair needs.
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Thank you for sharing Denelle! We are happy YOU are happy!
Mark J. Rote on 06/02/2025
Honest and transparent car repairs with no upsell pressure. Jeff our service manager is a consummate professional. I highly recommend Heritage for all your auto repair needs. ⭐️⭐️⭐️⭐️⭐️
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Thank you Mark! This is great to hear!
Brandon Pugmire on 04/25/2025
If you've ever been looking for a trustworthy mechanic, you'll find that in Heritage. They do what they say and they're straight up on their communication so you can make an educated decision up front vs getting all sorts of added fees after the fact. They jumped through some hoops to get my vehicle in and out same day! Amazing service by Justin and the whole team. thank you!!
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Thank you Brandon! This is great to hear and we really appreciate you taking the time to share it!
Noel Knebel on 04/17/2025
Brought my car in for an overall checkup and this place was great! They identified every issue and sent me a detailed list (with pictures!) of what was going on. They were very transparent, and explained to me the issues my car was having in a way that made sense. They were very easy to correspond with, picked up the phone every time I called, and answered every question with ease. I will definitely be using Heritage Auto Repair for as long as I'm living in this area.
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Thank you Noel! It's really great to hear this. We appreciate you!
Donut World on 03/24/2025
I've gone here several times, two of those times being very recent. Whenever I need a mechanic, my first and last thoughts are Heritage Auto. The way they communicate with me, their work, and really everything about Heritage Auto deserves a 5-star review. Update: Once again, these guys came through. Had an urgent issue, and they got me in right away. You can tell they take pride in their workplace and their shop, clean and professional. I can't stress enough - take your vehicles here!
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Thank you for the feedback!
David Kohlbeck on 01/18/2025
They were very professional and helpful with the repair
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Thank you David! This is great to hear!
Fireplace Wholesale on 01/13/2025
They did a fabulous job, taking care of my daughter’s car Everything worked out wonderfully
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We appreciate the chance to serve you!
Jeremy Brunson on 01/11/2025
They were very helpful working around my schedule, especially since I had to get my car towed to the shop after hours. They were very quick with the repair, a dead starter, and my car has been running better than ever.
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Thank you Jeremy! We appreciate you!
Randy Neff on 01/04/2025
Outstanding, kind, and professional employees!
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Thank you Randy!
stacey jones on 12/05/2024
Great to work with an incredibly patient! I love their texting services that shows you step-by-step of what they’re working on so you’re not left in the dark! Highly recommend
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Thank you Stacey! This is great to hear!
Devin Stanley on 12/04/2024
Outstanding customer service and attention to detail. Their web interface (see picture) was updated often with transparent details about the tests they were performing, results, and recommendations. Their recommendations were reasonable and based on impressive technical knowledge. I never felt like they were trying to sell unnecessary services. I really felt like they had my family's best interests at heart and was thoroughly impressed with the whole process. Update: I've now been a customer for a couple years with two vehicles and the experience is always outstanding. The customer service continues to be the best and the quality of their work is top notch.
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Thank you Devin! We appreciate you taking the time to let us know how we are doing!
Katie B on 12/02/2024
Such an incredible team!!! They’ve taken amazing care of my Jeep and all her issues! It’s very hard to find places that dont take advantage of your car situation. They have continuously provided advice and helped me get my jeep back up and running in the most cost friendly way they could.
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Thank you Katie! We do our best to help our customers find solutions that meet their needs, and it's great to hear that it's working!
laura edwards on 11/15/2024
I was traveling across the country to deliver a wheelchair accessible van to another veteran. I still had 2000 miles to go. Heritage really came through for me. They were able to get me up and running and to my destination. This wasn't just a vehicle. This is a piece of freedom returned to someone. They did it at a reasonable price and quickly. I cannot thank them enough. I also spent a bit of time waiting and eavesdropping. They care about the customer, the experience, and the cost to the customer. Thank you so much!!!!!
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Thank you Laura! We are so happy to hear your trip was successful and that we had a part in helping you get to your destination! We appreciate you and all you are doing!
Jesse Boling on 11/14/2024
Thank you for caring. I'll be in touch.
Shop Reply
Hello Jesse, we are sorry to hear about your situation, and also saddened to hear about this here. It seems there has been some miscommunications and we extend our appologies for our part in that. An alignment is not the solution for your issue. Please call to discuss further with Scott or Tammy. If you were charged inappropriately, it will be refunded. Our shop is built on honesty and integrity and helping customers find solutions. We left you a message as well and we look forward to hearing from you. Thank you
Mark Rezansoff on 11/13/2024
I can’t say enough good things about Heritage Automotive! I went in for their Veterans Day promotion offering free oil changes for us vets, and they truly went above and beyond. Not only did they provide top-notch service, but they also had food and refreshments for us while we waited, making the experience feel extra special and welcoming. The staff were friendly, respectful, and didn’t just rush me in and out. They took the time to make sure my Nissan was in great shape and even checked a few additional basics. The the whole process was smooth and hassle-free. It’s clear that Heritage Automotive values their community and genuinely appreciates veterans. I’ll definitely be returning for future service and highly recommend them to anyone looking for an honest, dependable mechanic. Thank you, Heritage Automotive, for going the extra mile to support those who served!
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Mark, putting on the Veterans day appreciation event means a lot to us too, and we really appreciate hearing that it makes a difference. Thank you so much for joining us and for your service! Thankfully, Scott and Tammy Connolly and the Heritage team
Jordan Cropper on 08/25/2024
Robert Head communicated with us very well in what needed to be done with both of my vehicles. He took his time answering all questions and went over what absolutely needed to be done, what was concerning, and what looked good. New tires and full inspection on both, also fluid exchanges and preventative maintenance on my truck. The shop was fair in their pricing. We have peace of mind driving across the country now and can’t thank them enough!
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Thank you Jordan! Safe travels!
Doug Soper on 08/21/2024
Call Terry at Heritage Auto for all your auto needs!
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Thank you Doug!
Eric Freed on 08/19/2024
Go to Heritage Auto. These guys are the real deal. Took my Sienna there last week - the engine sounded like a blender full of loose change. No joke, I was thankful to be able to drive it in. It was $75 to get it diagnosed and I had a full picture of what the car needed right now as well what needs attention in the next few years. Even caught a couple other issues I wasn’t thinking about. They explained things well and seemed unhurried on the phone, which I appreciated. The whole thing way less stressful than I expected. Best part? They had all the parts on hand. They got to work got it done when they said it would be done. The engine sounds calmer now. Night and day difference. Price was fair for the work they did. I mean, it's never fun dropping cash on car repairs, but at least I felt like I got my money's worth. If you're looking for a trustworthy auto shop with skilled mechanics and a customer-first approach, I highly recommend giving Heritage Auto a try. Your car (and your peace of mind) will thank you!
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Thank you Eric! This Is so great to hear! We appreciate you taking the time to share your experience!
Tish s on 08/09/2024
Thank you Heritage Auto for helping me with all that needed to be fixed on my pickup. I appreciate all the communication between phone calls and text in keeping me in the know of what was happening. Thank you again for all of the teams hardwork!
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Thank you Tish! We really appreciate you sharing your experience!!
Brittany Roper on 07/29/2024
I was grappling with some very difficult trouble codes on my Jeep Wrangler for over 2 weeks. Other mechanics could not diagnose what was wrong and kept trying to send me to the dealer. A tow truck driver at black diamond tow recommended this shop to me. From the moment I scheduled an appointment to when I paid the bill, I knew exactly what I was getting. They were up front and transparent with everything they were doing. I paid exactly what was given to me as an estimate of work. They answered every single one of my calls (again unlike other shops) and always answered my questions, or personally asked went and asked the tech right then before getting off the phone with me. They have a shuttle to take you to and from your house, and I was driven by the owners daughter. She was just a joy to talk to and is a very knowledgeable mechanic willing to answer questions about mechanical issues on the drive. Although I opted to not have everything they recommended done to my vehicle (but will likely go back soon to do so), I feel substantially safer driving my jeep after having gone through their thorough diagnostic inspection for a very reasonable price. I will not go to any other mechanic from here on out and I will enthusiastically recommend them 100% of the time that I am asked about a honest shop to take your vehicle to. This is the best shop in Meridian (and I’ve been to many…I own a Jeep after all).
Shop Reply
Thank you for sharing your experience! We appreciate your trust and will continue doing our best to help you make the most informed decisions about your vehicle maintence and repairs.
Jason Steel on 07/23/2024
They had some great difficulty fixing my Toyota, but they eventually figured it out. Great Customer service from Zack
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Thank you Jason! We are so happy to hear this!
Terran Scheuffele on 07/19/2024
I experienced amazing service from Heritage Auto, a family-owned and operated business. After Boise BMW was unable to resolve my BMW's A/C issue and quoted me over $3000 for a potential replacement, Heritage Auto successfully identified and fixed the leak for under $400. Impressed by their expertise, I also had them replace my brakes and perform an oil change. They not only take care of their customers exceptionally well but also handle any issues that arise with a commitment to making things right, and then some. Everyone at Heritage Auto is not only friendly but also highly knowledgeable. They offer convenient rides to and from their shop if needed. Their pricing is fair, striking a balance between affordability and quality service. I am thoroughly satisfied and will definitely be returning with my car for any future needs. Heritage Auto has earned my trust and I highly recommend them for anyone looking for reliable automotive care.
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Terran, thank you so much for taking the time to share this! We appreciate you !
Mike Glasgow on 05/31/2024
I had a good repair at Heritage in Meridian. Chevy 2500HD Duramax. Truck wouldn't start in parking lot of Walgreens. Drove it there, parked, came out to a crank but no start. Heritage found cracked fuel filter housing causing it to lose prime. Good service, good repair. Only thing is they didn't give me old fuel filter housing back. My fault.
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Thank you Mike!
Lizzy D on 05/30/2024
I had my car worked on today, while working on my car, the taillight line got crack, kinda small break. Zack walked me out to my car, when the work was complete. He showed me the small crack and told me he is offering a kind lins to replace it. I would recommend Heritage to anyone. THEY ARE VERY HONEST, GREAT PEOPLE TO DO BUSINESS WITH!
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Thanks for sharing this Lizzy!
Rita Mullenberg on 05/26/2024
Very friendly, helpful 👍
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Thank you Rita!
Ian McPherson on 05/17/2024
Highly recommend heritage auto. They had done some work on my truck and we did have a slight hiccup after I got it back, but they took care of it and made things right. I’m very pleased with their service. It’s a company you can trust.
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Thank you Ian! We appreciate the feedback!
Charles Solomon on 05/14/2024
Been going to them for all my vehicles for almost 20 years. My two Toyotas have 220k miles on the clock and are still going well.
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That's great to hear Charles! Thank you for being a great customer!
Jim Bullock on 05/08/2024
Fantastic service, I highly recommend Heritage for all your automotive repair needs.
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Thank you Jim!
Kerwin Thiesen on 05/01/2024
Took my F150 truck in for a no start, they found the fuel pump module was bad and after inspection found some coolant leaks that needed attention. They let me know what the problems were and corrected them. The truck runs so much better now after the repairs!! I would recommend this shop to anyone that needs service on their car or truck
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Thank you Kerwin! We appreciate you taking the time to share your experience!
David Cooper on 04/22/2024
I found heritage Auto repair after the Bronco Motors Mitsubishi dealership told me they will not work on Mitsubishi cars my age. I have a 1999 Mitsubishi Eclipse Spyder Turbo convertible with 45,000 miles. I bought it new. Heritage Auto accepted my convertible, ran diagnostics, and found a number of things to be replaced, 25 years old, to get it's performance back to the top. The costs were very reasonable. Scott and his crew are tops.
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Thank you David! It has been great working with you!
Jacob Thompson on 04/12/2024
Great service. I got a pre purchase inspection done on a vehicle and they actually included photos of everything. They even put a dab of good transmission fluid and a dab of the cars fluid showing me that it was black and maybe not a good vehicle to buy. I really like how they included photos of the issues it had.
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Thank you Jacob! Glad to hear this!
Timothy Lane on 03/26/2024
Absolutely amazing. My brakes were squeaking when they were not in use. I brought my car here because of the high review score. They fixed the squeek, but a new intermittent sound started. I brought it back, and they jumped through every conceivable hoop to figure out what was wrong. They fixed the new sound at no extra charge. I know, it sounds like something they were supposed to do. But they really did go above and beyond. I would 100% recommend them to anyone who asks. Thank you Heritage!
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Thank you Timothy! We appreciate the feedback!
Megan Glasgow on 03/25/2024
Great service! Got me in and out in 1 day and fixed the problem!!
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Thank you Megan, great to hear this!
Mason Larsen on 03/06/2024
Wonderful people, they’ll make sure they get the job done right. Highly recommend.
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Thank you Mason! We appreciate you!
Carol on 03/02/2024
I will recommend this place to all my friends.
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Thank you Carol!
Kalib Inman on 03/01/2024
I recently had the pleasure of experiencing the exceptional customer service at Heritage Auto Repair, and I must say, it was the best I've ever encountered. From start to finish, the service was seamless, with every step being easy and hassle-free. The staff were incredibly helpful, addressing all my concerns with patience and expertise, and at no point did I feel pressured or hassled. Additionally, their thoughtful gesture of sending me a card as a thank you truly exemplified their commitment to customer satisfaction. If you're in search of a trustworthy and reliable auto repair shop, Heritage Auto Repair is definitely the way to go.
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Thank you Kalib! This is great to hear, and we really appreciate your taking the time to leave us your feedback!
Randal Emery on 01/31/2024
Got some warranty work done on my truck here, Justin and the guys were friendly and kept me updated through the entire process. They addressed my primary concerns and now my truck is back to life. Would recommend them and will be back with any issues I don't want to tackle in the driveway! Thanks guys!
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Thank you Randy! This is hreat to hear!
Ryan Wagar on 01/25/2024
These guys are awesome. Took my used Mercedes in that was having some trouble and they diagnosed it and got it running better than it’s ever ran in two days. The pricing is okay, but not cheap. Worth it for great service and good work imo. They recommended a lot of maintenance/repairs outside of what was causing the immediate problem, but were informative, respectful, and not pushy about it.
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Thank you Ryan! We appreciate your feedback and are so happy to hear about your experience with us!
Russell Clark on 01/08/2024
My truck in for a few repairs and was very satisfied with the customer service. I would definitely be back
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Thank you Russell!
michael ferrigno on 01/08/2024
My family’s Christmas road trip was upended with a blown head gasket. The mechanics at Heritage were able to get us in quickly, provided a detailed estimate so my mechanic back home could review and confirm the cost, and the guys at Heritage had my family safetly back on the road despite a major repair in 2 days. They even checked up on my family the next few days to be sure we got home okay!
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Thank you Michael. So happy things worked out for the best!
Nathan Bracken on 12/21/2023
Heritage did great work on my car. They got it done quickly, followed up with me when I was concerned about how much I was billed, and were very professional. I felt like they genuinely cared and wanted to make sure I had a great experience. The complimentary shuttle service was also very nice. I’d definitely recommend them if you need work done and you any it done quickly, conveniently, and professionally.
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Thank you Nathan! Have a Merry Christmas!
Steve B on 12/11/2023
Got my truck in in a timely manner and took care of my major issue. Gave me some additional issues some of which I took them up on. Overall I’m happy with the service and cost.
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Thank you Steve. Glad we could help. We appreciate the feedback!
Derek Wimpee on 12/11/2023
Quality work, good communication and done In a timely manner.
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Thank you for the feedback Derek! We appreciate your business!
Brad Young on 12/11/2023
Their services were priced well and there was a fast turnaround to get my car out of the shop. They were very informative about what was wrong and what needed to be fixed as well as other options that they could handle for me if I wanted. I’ll definitely use them again
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This is great to hear! Thank you Brad!
Darla Burge on 12/05/2023
Our handicap van had unique problems to fix. Bill understood them and kept us well informed of the progress. Our van was fixed on budget and on time. We definitely use and recommend them. Thank you Heritage.
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Thank you Dave for the feedback!
Ilya Galenko on 12/01/2023
Great team, willing to work and fit in even with busy schedule, offered ride home while car was in shop. Any issues they promptly resolved and always had the customer in mind! Fantastic work and great service.
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Thank you so much Ilya! This is so great to hear!
Kristen Ray on 11/29/2023
My family and I have solely brought our cars to Heritage because of how fantastic and transparent they are!
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Thank you Kristen! We appreciate your business!
Chris McCall on 11/22/2023
Awesome Job. Had a Issue with my Jeep. A 09 Jeep Wrangler X, rock climber. I work for ACHD and Im on Snow call. I called Heritage told them about my problem with my Jeep, they got to my Jeep, got it fixed and it runs so much better now. These guys are Awesome. Thank you Heritage Auto Repair You guys Rock. Stay The Course Patriots
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Thank you Chris, this is great to hear and we appreciate your taking the time to leave your review!
Stephen Herrell on 11/22/2023
Excellent service
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Thank you Stephen! We appreciate your business!
Doug Sayers on 11/21/2023
We have found the only place we intend to take our cars for maintenance and repairs. Heritage has a unique and helpful online means of communicating repair status which includes photos. Additionally, they have great agents like Devin and knowledgeable techs like Ben. We highly recommend Heritage Auto Repair to anyone. Other reviews are what got us there and their customer service is what will keep us there.
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Doug, it was truly a pleasure serving you. Devin enjoyed helping meet your needs, and we look forward to the next time we can help you. Thanks for your kind words.
Sean Boyle on 11/16/2023
Responsive, professional, flexible. High-quality workmanship with great follow up. Glad that I chose them to work on my vehicle.
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Thank you Sean! We are so glad you chose us too!
Katrina Atwood on 11/16/2023
Highly recommend Heritage for Audi needs. The experienced staff, up front communication about cost, and dependable service will keep me coming back.
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Thank for leaving your feedback Katrina. It is so great to hear this!
Erik J. Bolinder on 11/15/2023
Customer service is top notch and the service techs are very knowledgeable. We have brought multiple vehicles for minor and major repairs over the past few years and have always felt very taken care of and treated professionally and honestly.
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Thank you Erik! We appreciate your feedback and look foward to continuing to keep your family's maintenence and repair needs taken care of.
K H on 11/14/2023
Heritage auto repair is the best auto place! They go way beyond in their customer service! They care about their customers! They are very reasonable. I won't go to another auto shop besides them again! Thank you again HERITAGE AUTO REPAIR for for for fixing my Van! God bless you!
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Thank you Kristyn. It's always our pleasure to serve. It so glad you trusted us to get you back on the road.
Todd Bertapelle on 11/10/2023
Free veterans day oil change, you were quick and courteous. Many thanks.
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Thank you for your service Todd! Our pleasure to show our gratutide however the best way we can.
Shannon Miles on 11/08/2023
Great timing on getting an appointment. Excellent communication. Very clean facility. Thorough description with photos on the issues and recommendations with clarity on all questions. Super friendly. Could not have had a better experience!
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Thank you Shannon, we really appreciate you giving this feedback! Its so great to hear!
Joel Peterson on 11/07/2023
We took our ‘89’Grand Wagoneer here, being new Boise residents, and Heritage did a great job with a starter replacement. We will be back for future maintenance!
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Thank you Joel! Welcome to the Treasure Valley!
Kaitlyn General on 11/06/2023
Great customer service ,super helpful !
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Thank you Kaitlyn! We appreciate you.
Cody Foster on 11/06/2023
This shop was Amazing! Kept me well informed with everything going on. Answered all my questions and concerns in a timely manner. I’ll be bringing all my vehicles here from now on! Great job Guys. Big shout out to Justin as well he made sure I was always up to date and responded quickly
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Thank you Cody! This is great to hear!
Susan Holder on 10/24/2023
I have not used this company for car service or repairs. However, I find it ironic and very sad that this company stands on a moral compass of values, community service and integrity when they have hired such a vile individual and seemingly condone domestic violence. One of their technician's is Jason Stoneberger. He has not only abused me, his wife and very possibly could have killed me, but now two other women have sought me out and confided in me that they had affairs with my husband, and more importantly, that he tried to choke them, he's punched them, stolen money from them and more. This is the caliber of person that this company hires simply because he was not convicted of a felony, but a disturbing the peace violation. Which is very common place when previous incidents have gone unreported. The legal system can't always provide or doesn't always provide true justice for victims. Jason Stoneberger is an abusive predator that lies, manipulates, abuses alcohol and hurts women in the worst way possible and this company is providing an avenue for him to do so. Hopefully you'll take this seriously and think twice about doing business with a company that hires people like Jason Stoneberger.
Shop Reply
Susan we are sorry for your experience, and pray for healing. Wishing you the best in your future endeavors. Our company is not involved in your situation, nor do we endorse any such behaviours as you have listed. Those behaviours are not aligned whatsoever with our values and character expectations.
Paul Poorman on 10/16/2023
Heritage did a great job on my 30 year old GMC K1500 pickup. It's hard to get parts for vehicles this old, but Zack pulled out all the stops and found what I needed. They replaced the clutch and flywheel, put in new exhaust manifold gaskets, replaced serpentine belt and did several other tuneup items. My truck purrs like new now!
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Thank you Paul! This is so good to hear!
Josh Hudson on 10/16/2023
I have taken 4 of my vehicles to Heritage over the past 6 years for all mechanic work that has needed to be done and have always had a great experience!
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Thank you Josh! It has been our pleasure!
Terry Hunt on 10/02/2023
SCOTT was eager to fix my truck, but then his attitude changed once I gave him my truck. I for warned him about my situation.
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Terry, we do hope you were able to resolve your situation. Sadly we disagreed over the proper and approriate solution for your truck, but we hope you found a solution that worked out for you. Have a blessed day!
Michelle Cashdollar on 10/02/2023
Every time I’ve brought my vehicles here, I have been treated with kindness. My vehicles have been taken care of quickly. I’ve been coming to Heritage Auto for a few years and will continue to bring my vehicles here
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Thanks Michelle! This is great to hear and we appreciate your business!
Bob Waterfield on 10/01/2023
Great service.
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Thanks Bob. Great to hear!. We appreciate you!
Dan Yeakley on 09/29/2023
My car was ready for picked up and they did a good job changing my oil on the car
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Thank you Dan!
Andy Alcaraz on 09/28/2023
Got my brakes/rotators replaced. Efficient and smooth experience. Recommend for auto repair.
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Thank you so much Andy! We appreciate you!
Eldon Featheringill on 09/25/2023
I have found that Heritage auto is a company that is professional and very reliable in assisting you with excellent service. They went out of the way to address the issue with my car. I'll be returning in the future if the need arises for something else.
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Thank you Eldon ! This is great to hear!
JoLab on 09/23/2023
I’ve been bringing my vehicle to Heritage for about six months now. The customer service is top notch, and the pricing fair. Highly recommended.
Shop Reply
Thank you so much for sharing your feedback, and the great compliments!
SandDollar on 09/21/2023
Brake job done as bid and results excellent as their work is always done right the first time…thank you Heritage
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Thank you for the great compliment! We appreciate you!
Sami Jo Melton on 09/19/2023
Heritage Auto has taken great care of us for years now. They're always on their game, but completely fair and humble when a situation calls for it. They're great at what they do, but also have a place in their heart to give back to their community. We are reassured time and time again that we're giving our business to the right place.
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We appreciate hearing this! Thank you so much and we are glad we can be here for you and for Meridian and surrounding areas!
Gillian Lucier on 09/17/2023
I like the customer experience I receive.I like that they notify me about upcoming service needed. When I walk in the door everyone seems to know my name.
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Thank you GIllliam!
James Carmichael on 09/14/2023
Great service and communications!!!
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Thank you James!
Julio Pena on 09/14/2023
Although I had to wait 2 weeks because how busy they are, I decided to wait because of the reviews. And I'm so glad that I did! Thanks Kiefer and Zach! I highly recommend!! This will be my one and only shop to take my vehicles to!
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Thank you so much for the feedback! We appreciate it!
Lucia Garcia on 08/23/2023
Heritage continues to take excellent care of my car, and the cars of everyone I recommend to them.
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Thank you Lucia! We appreciate you and look forward to continuing to keep your vehicle running well!
Jessica Dionne Sonoda on 08/18/2023
I had an excellent experience at Heritage. The service was top-notch from start finish. The staff was incredibly knowledgeable and friendly, taking the time to explain the issues with my vehicle and the recommended repairs with the inspection report provided. They provided a detailed estimate before proceeding with the work, ensuring there were no surprises when it came time to pay. I truly appreciate the professionalism and expertise of the team at Heritage Auto Repair, and I will definitely be returning for any future automotive needs. Highly recommended!"
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Great to hear ! Thank you Jessica for taking the time to submit your feedback!
Jade Millington on 08/16/2023
I took a car in the road just purchased for my teenager. I just wanted to have a safety inspection done. I’m not very mechanical, frankly, so they could’ve told me just about anything. However, all I ended up needing to do is replacing a couple of terribly filthy air filters. They were quick, responsive, and I’ve always found them to be very helpful. I’ve been taking vehicles here for six years. I would recommend them to anybody.
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Glad to hear your truck repair was successful! We live it when it is a simple fix when a check engine light comes on. Thank you for your kind words and we look forward to seeing you next time your vehicle needs service.
Christy Hatfield on 08/10/2023
The Customer Service is Excellent and the Work is Great as well. They even Sent me a text the next day to see how things were going. They even saved me some money by double checking to see what services were not needed right now that could wait until next time. I will be back for all my maintenance needs. Thanks for being Honest and reliable 💯
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Thank you Christy! We are happy to be here for you!
Josilyn DeForrest on 08/07/2023
I have been bringing my car to Heritage Auto Repair for years and have always had excellent service. I would recommend this shop to anyone looking for a local mechanic.
Shop Reply
Thank you so much for the feedback Josilyn! We appreciate you!
Randy Jones on 08/03/2023
Great job by heritage auto and there mechanics
Shop Reply
Great feedback Randy. Glad to see you.
Kadis that kid on 07/30/2023
Brought my 07 Cummins in got electrical issues. These guys did more that just testing… super impressive on their family friendly and really well organization for the customer. Coming back for sure.
Shop Reply
Thank you! We Appreciate you!
Sandra Garcia on 07/28/2023
We had a great experience with Heritage Auto Repair with fixing a stalling issue with our 77 Chevy Silverado. They were able to quickly assess the issue and find all the parts needed. The team there did an awesome job walking us through the jobs. Bonus is that they have a stellar mechanic who specializes in classics. It looks and runs great now. So happy to find our go-to auto shop now for all of our cars.
Shop Reply
This is great to hear Sandra! We look forward to continuing to service your repair needs!
Ron Jones on 07/23/2023
Very nice auto repair, they delivered when they said they would, are farely priced and very courteous. I will take my vehicle there again
Shop Reply
Thank you Ron! We appreciate you!
N A on 06/28/2023
Update! These guys have always been wonderful in the past. My power steering gear box recently broke twice. Started calling around and everyone was booked. Called Heritage and they said get it to us and we'll get to it ASAP. They currently have my truck and I feel it's in honest, trustworthy hands. I know I'll be able to drive away safely. The integrity of all the staff and professionalism is on point. Thank you Heritage Auto. I too appreciate you.
Shop Reply
Thanks Nicole, we appreciate you!
Nancy Butler on 06/23/2023
I would definitely recommend Heritage Automotive. They are honest and trustworthy and their prices were very reasonable. I wish I had gone their first it would have saved me time and money!
Shop Reply
Thank you Nancy, we are so happy to know you had a great experience!
Karl Kallmeyer on 06/15/2023
When I called around for appointments for my stalled truck, most places were 2-3 weeks out. Heritage was only one week out, but they said if I dropped it off they could possibly get to it sooner. That’s exactly what happened. I also appreciated the updates by phone and text. The key box to pick up after hours was very handy. I just moved to the area two months ago…I have found my go to mechanic at Heritage!
Shop Reply
Thank for the kind words and feedback Karl! We appreciate you!
Charles Perez on 06/15/2023
Took in my Range Rover to repair my AC…price was affordable…being that it’s a Range Rover..kept me updated thru text and phone calls..friendly service and AC is feeling great now..will be highly recommend them..
Shop Reply
Thank you so much Charles. So glad to hear your feedback!
Amanda Carpenter on 06/13/2023
What can I say. These guys are amazing! Had to have my FJ towed into them for a failed rod bearing. Which is NOT the best thing to ever happen but these guys worked their magic! New motor was delivered quick and they had it in in no time! Zach kept me updated the whole time and made this process so easy and less stressful than Peterson made it feel!
Shop Reply
Great to hear Amanda! Thank you for taking the time to tell us about your experience. We appreciate it!
Rex Harvey on 06/08/2023
Good experience! My car stops much better now and squeaks are gone. With their assessment, I now know some other things I need to take care of. Thanks Heritage!
Shop Reply
Thank you so much Rex for sharing your feedback!
Mary Heist on 06/06/2023
You did good in friendliness and service Thank you
Shop Reply
Thanks Mary. Love to serve you.
Rebecca Mack on 06/04/2023
These people are amazing. They care and do so much for their community. I will be returning there for all of my car care needs. They are honest and so kind.
Shop Reply
Thank you so much Rebecca! We really appreciate hearing this!
The Baldwin Family on 05/30/2023
The only thing I hate about this place is the fact that I didn't find them sooner!! Scott and his team at heritage are AMAZING. And affordable, very willing to work with you in your timeline and budget. They keep you up to date and stay on time with all repairs. We've now taken both vehicles here. Very happy and will be customers for life. Another thing that is amazing is all free oil changes they do for the valley, single parents, vets and I believe foster parents! It's awesome! Update: I broke down on the side of the road with an oil light flashing. Tony came with in 10min and brought me new oil and took me back to the shop. It was a full day but they still found a spot for my car. This place is amazing! Update may 2023. Still love these guys. They still rock!
Shop Reply
We so appreciate that. Thank you for allowing us to serve you.
Ruth Reeves on 04/28/2023
Heritage Auto went above and beyond my expectations. They were quick and professional and provided me with a list of services that they observed while servicing my car.
Shop Reply
Hi Ruth. Thank you so much for taking the time to leave us this amazing review. We appreciate you choosing to do business with us and hope to see you again soon!
Fashion Freedom on 04/26/2023
First time customer and now long time future customer. I've never been in a cleaner mechanic shop in my life. Justin was extremely professional and always had daily updates on my Ford Expedition's status. When I went to pick up, Zach was super helpful. They also offer a Military discount. I'll be back for sure and will refer family and friends.
Shop Reply
Jeff, Thank you so much for sharing your experience! We look forward to continuing to provide for your vehicle repair needs !!
Mel Go on 04/22/2023
Very friendly when answered phone to set appointment, to update on what was found and when picked up. Justin and Zach went above and beyond explaining and when asked for explanations they were thorough. Will use for future needs/repairs. I did also receive confirmation emails and texts.
Shop Reply
Great to hear! Thank you Melissa for giving us your feedback!
Rachel Peterson on 04/21/2023
Very kind and efficient!
Shop Reply
Great to hear! Thank you for the feedback Rachel!
D.L. Cutshall on 04/21/2023
The team at Heritage is always friendly and helpful. Great communication with no surprises. My car was in and out the same day. A trustworthy group.
Shop Reply
Thank you D. L. SO glad to hear this!
Rick and Joy Near on 04/17/2023
Heritage disks a great job repairing the car. They made the repairs quickly and the car runs great.
Shop Reply
Great to hear! Thank you for letting us know . We appreciate you having spent the time to leave your feedback.
Vulcan Motorsports on 04/11/2023
Heritage auto repair fix my truck when no one else could. Thank again to people at Heritage Auto Repair!!
Shop Reply
Thank you Brandon. So glad we were able to help!
irsquad5 on 04/11/2023
Had a need for an overhaul to my leaking cooling system issue on my 2014 Tundra. I called and had an appointment the next morning. They inspected and replaced everything I had requested (at 160k I needed a few things replaced that had not failed but were well on their way...). Heritage ordered up the parts that afternoon, and the next afternoon it was put back together and I was back on the road. I am now more confident that I won't be worried about being stranded on the roadside overheating when this Idaho weather warms up...
Shop Reply
Thank you William for taking the time to leave your feedback, and for being a great customer!
pibblemom on 04/03/2023
Top notch service! These folks are friendly and honest. Hard to find these days!
Shop Reply
Thank you so much for choosing us and for taking the time to provide your review! We Appreciate you!
Al Mortimer on 03/30/2023
Friendly Honest Informative Thorough Helpful
Shop Reply
Couldn't have said it better. Thanks Al.
Sally Button on 03/19/2023
Trust and
Shop Reply
Thank you Sally!
K Moore on 03/06/2023
Great Professional staff. If you want it done right for a fair price I would recommend giving them a shot.
Shop Reply
Thank you!
Steven Cheney on 03/02/2023
These guys at heritage are the most thorough and legit repair place I’ve ever been to period. They kept me informed the whole time with text updates and phone calls when needed. I had everything I possibly get fixed, fixed because it was done right. I had another light come on the dashboard after the repairs they did and they got me right in and took it off my list. Since then no lights on the dash and the suburban runs awesome. No issues. They have texted me back a month after the work was done to check on it. Unbelievable and I haven’t had any more lights go on. Love them
Shop Reply
Thank you so much Steven! We appreciate hearing about your experience!
Rhonda Pitchford on 03/02/2023
I have gone to Heritage for all our auto needs. The customer service in by far an A+. I won’t go anywhere else!
Shop Reply
Thank you Rhonda! We appreciate the feedback!
Rebecca Conn on 02/27/2023
My husband and I have taken our vehicles to Heritage Auto for servicing and repairs for several years. The staff is knowledgeable, honest, and friendly. They are always up front about what needs to be done and the cost. Check them out!
Shop Reply
Thank you Rebecca! This is great to hear!
Emily Nash on 02/22/2023
This is the best shop around! Will always be who we use!
Shop Reply
Thank you Emily! Love hearing that!
Dave Toledo on 02/21/2023
Excellent staff and they make it easy throughout the entire process. Excellent communication and a quick turnaround
Shop Reply
Thank you Dave for taking the time to tell us about your visit!
Kaelen Koontz on 02/21/2023
My 2005 chevy cavalier needed some in-depth maintenance done as it was coming up on 100k miles. Along with that I had broken gauges on my instrument dash cluster from the hot weather in Vegas. (Fried the contact points) They firmly assured me that it would be no issue getting the dash cluster rebuilt and reinstalled. Also it actually ended up being cheaper than the price of an aftermarket replacement. They then performed a full inspection of the vehicle and included pictures on the link provided via text message. The inspection was very transparent and thorough. There was one recommended maintenance action that I declined and they did not make me feel pressured whatsoever nor did they try to override my decision. They kept in contact with me the entire time to let me know the status of the vehicle. They performed over a dozen maintenance actions on my car including front and rear suspension replacement, alignment, and fluid flushes. I received the car back in great condition and it literally feels like I'm driving a new car …at 100k miles! No stains in the interior of the vehicle from work boots, dirty pants, spilled fluids etc, always a plus. All in all I'm beyond impressed with the professionalism and the level of service provided by this neighborhood shop. Will most definitely be my go to place in the valley and will also be recommending to anyone who needs some work done! Thanks Heritage
Shop Reply
Thank you Kaelen for the great feedback! We appreciate you!
Philip Klaerner on 02/21/2023
Used this auto repair place twice can’t say enough good things about them. Communication is great. Most things are done on line and through text to include quotes and approval to work, but if you really old school you can also go in and chat with them as well. They have fixed my ac and my cooling system in two different go around an everything was very transparent and well informed I would recommend them to anyone that asked me for a repair place. 10 out of 10 service and customer service.
Shop Reply
Thank you so much Phillip! Great to hear!
Jason Yingling on 02/16/2023
Very pleasant to work with. They were recommended to me from the dealer.
Shop Reply
Thank you Jason! Great to hear!
Michael Swenson on 02/09/2023
Diagnosed tricky problem that led to other prblems.looks like they fixed everything.
Shop Reply
Thank you MIchael for leaving your feedback. Glad to hear you are a satisfied customer!
Tammy Sidwell on 02/09/2023
We have used Heritage Auto Repair for years; I wouldn't go anyplace else. They do quality work, are wonderful to work with, and have excellent follow up. I can't say enough good about them.
Shop Reply
Thank you Tammy, it's great customers like you that keep us going every day!
Aubrey Phipps on 02/09/2023
Amazing, as always! Only mechanics I feel I can trust will be completely honest with me. They aren’t pushy either. I get my oil changes done here and they always do a brief look over of the car and let me know things that will need done soon, or preventative maintenance type stuff, but they never push me to do it then and they never use scare tactics. They send me a quote of things they recommend and I can schedule at my convenience .
Shop Reply
Thank you Aubrey for your great feedback! So happy we are able to serve your vehicle service needs!
Faye Piper on 02/03/2023
Very friendly and professional staff.
Shop Reply
Thank you for being a great customer!
David & Lisa Finnestad on 01/31/2023
I was referred to Heritage Auto from my Service Warranty Company. We passed by this business for 5 years and never knew they were there. I couldn't believe how easy the drop off was. The communication about my vehicle was great. We will be using Heritage in the future for all our vehicles. If your looking for an Auto repair you can trust I would strongly consider bringing your vehicle to them.
Shop Reply
Great to hear this! Thank you David and Lisa for sharing.
Becky Cisneros on 01/31/2023
My daughter took her car here back in November. Had a lot of work to be done but they were great with telling us how long and cost. Contacted us to let us know time frame and what they were doing to her car. Now her Equinox runs great. Really good service.
Shop Reply
Thanks Becky for telling us about your experience. Glad we could help!
Lisa Finnestad on 01/31/2023
I used Heritage Auto Repair because my Service Warranty company referred us to them. I cannot believe I didn't know about them before. My experience with them will keep me coming back for sure, from the ease of dropping off my vehicle to the great communication regarding my vehicle. If your looking for a Auto Repair Shop try Heritage they won't let you down.
Shop Reply
Thank you Lisa for taking the time to leave your feedback. We really appreciate it!
Mary Harden on 01/26/2023
They are all super nice and believe me it was a huge job. They kept me updated throughout the process and of any developments I would definitely recommend them for any service. When it’s time for my vehicle to be serviced I will definitely go to ttt he em
Shop Reply
Thank you Mary! Its great to hear!
Chris Wallace on 01/23/2023
Friendly, efficient service and outstanding customer service and communication.
Shop Reply
Thank you Chris for sharing your feedback! We appreciate hearing it!
Scott Stewart on 01/16/2023
These guys are absolutely phenomenal. I'm a disabled veteran and other places wanted to charge me outrageous cost to look at my vehicle dealing with a issue with my wipers. The guys looked at it and five minutes later had it fixed. Other places said it would take a few hours to figure out what was wrong costing me up to more than 300 dollars these guys did it free of charge. I will continue to use them from now on for whatever issues I have with any of my vehicles. Thanks guys your AWESOME
Shop Reply
Thank you Scott for letting us know things worked out well! We look forward to getting to know you better, and thank you for your service!
Susana Smith on 01/03/2023
Are oil was leaking and we had the oil pan installed and another part that goes to the oil job was done very good very professional people very nice people we only have one vehicle so they would pick us up and drop us off from our home so very very professional oh we've gone there a couple times and we think that they are excellent
Shop Reply
Thank you so much Susana! This is great to hear and we are lucky to have you as a customer!
Caleb Roe on 12/14/2022
Been taking our vehicles here for years. The service and technology have only gotten better. They now take pictures during the diagnostic evaluate so I can see why they are recommending the service. It also shows that they have five the work on the other side. Great place for trusting your families car to.
Shop Reply
Thank you Caleb! Great to hear!
Rhonda St Claire on 11/28/2022
Very happy with the service received at Heritage Auto…5 Star rating!!
Shop Reply
Thank you Rhonda for your feedback! We look forward to taking care of all your service and repair needs!
Mary Lou Olsen on 11/24/2022
I did not have to wait an unreasonable length of time for this work to be finished. Staff was very helpful and friendly
Shop Reply
Thank you for trusting us with your business!
Cameo Barnes on 11/23/2022
I’ve been taking all of my vehicles to Heritage Auto Repair for over 14 years now, for minor fixes and oil changes to major repairs and I have always been happy with the services they provide. The staff is always friendly and helpfuI, and they take care to call and let me know what’s going on and give me updates. I would definitely recommend them to anyone!
Shop Reply
Cameo, it is always a pleasure to have you come in.. Always happy to service your Mini Cooper, or any of your other vehicles.
Lori O'Leary on 11/21/2022
We inherited the vehicle and initially sent it in for inspection, they informed us as to what needed to be done, we agreed, they did the work in less time than they stated, and now we are driving the car! We are very happy with Heritage Auto!!!
Shop Reply
Thanks Lori! Great to hear!
Barb Sulfridge on 11/14/2022
Staff were friendly and efficient. The provided me a ride home and back to the shop. I now have a maintenance plan set up with them..
Shop Reply
Great to hear everything went well!
Susan Wylie on 11/14/2022
Gas leak
Shop Reply
Thank you Susan. We are happy we were able to help!
Nate Wyatt on 11/13/2022
Excellent customer service! And my car finally is running like a champ again.
Shop Reply
Happy to here this Nate. Thank you!
Jim Blankenship on 11/13/2022
My dodge truck did not pass the smog test. This was the first time coming here. The business is clean and has friendly staff. The service advisor was knowledgeable and explained the process. I was updated after the mechanic did a diagnostic check. They figured out the problem, plus a couple of other issues that needed attention. The only downside was that I was charged $189 for the diagnostic check by the mechanic. To high in my opinion. Overall, I was satisfied with work done, and the truck passed the smog test.
Shop Reply
Thanks Jim. The testing and procedures fees are set by the time spent. There are lengthy procedures followed to ensure the end solution is correct and solves the issues. We are more than happy to give you a more in depth explanation of the specific testing that was done on your vehicle. Glad to hear your problems are resolved!
Omega Legatus on 11/07/2022
I appreciate the crew at Heritage Auto. The timeliness of when I was able to be seen, taken care of and updates are excellent.
Spencer Hoyt on 11/07/2022
I had a thermostat replaced and coolant flush done on my daily driver. Only took them 3 days to get the work done. Great shop. I trust these guys with both my cars when it comes to engine and cooling work which is something I don’t want to do myself. They’re very detailed and have very thorough inspections. They give you constant updates on work preformed and work that they suggest being done.
Shop Reply
Great to hear Spencer! Thank you!
Dallin Buck on 11/02/2022
I was hearing weird noises with my truck so I called several other places to see if I could have it inspected. I spoke with Micheal, and right off the bat I knew I was in good hands. He was very professional and even gave me recommendations outside of Heritage Auto Repair if the services I needed were more specialized. They found there was a problem with my catalytic converter, which is a big fix. They went above and beyond in their customer service, and I was very happy working with them. Highly recommend!
Shop Reply
Thank you Dallin, We appreciate the feedback and so glad we were able to help.
Molly Helene on 11/02/2022
I was driving through Boise and my car broke down. AAA towed me to Heritage Auto Repair. I am impressed by the concern for my situation that was authentically communicated, and the level of care that was provided. I appreciate being apprised about the status of work as the mechanics did their detective work to finally determine what the issue was, and the estimate for repair was fair. The final cost was indeed reasonable for the service performed and the parts. If I lived in Boise Heritage Auto Repair would, without a doubt, be my auto repair shop. I so appreciate the integrity that I experienced along with the outstanding customer service. I can see why AAA partners with this shop.
Shop Reply
Thank you so much for telling us about your experience Molly! So glad we were able to help!
felipe hinton on 10/24/2022
My wife is happy to get her car back. It runs like it is suppose, and like it is brand new. Thank you heritage auto
Shop Reply
Thank you for the feedback on your service. It means the a lot to our team!
Aaron Green on 10/21/2022
Great service provided by the staff up front, especially Michael. The technicians are the best in the valley. When they do a repair it only fails because of the parts, and they stand behind the work with a warranty that never try getting out of. Jason worked on my car, and he was very thorough and efficient. Thank you Heritage Auto Repair!
Shop Reply
Thank you so much Aaron! We appreciate you and your feedback!
Gloria Rogers on 10/21/2022
I have been going to Heritage Auto for many years and am completely happy with them. They repair and service in a timely manner and with great skill. I would recommend them highly.
Shop Reply
Thank you Gloria! We are lucky to have you as a customer!
Rick Vogel on 10/18/2022
Great customer and auto service at a fair price — AS USUAL! Communication has always been outstanding. I will continue using Heritage and recommend them to anyone.
Shop Reply
Thank you Rick! Great to hear!
Brandy Cavazos on 10/17/2022
Everyone was super helpful. Love the inspection they do to let you know what other issues your car may have. They were super quick about getting me in and getting the work completed.
Shop Reply
Thank you Brandy! So good to hear!
Dave Gempler on 10/16/2022
Excellent service, Michael is very helpful and explained all steps of my repair needs. When the work was complete (Great wrench work) he arranged for a pick-up and Cheyenne was just a treat to get to know. Absolutely 💯 % satisfied.
Shop Reply
Thank you Dave! Great to hear and we really appreciate you taking the time to give us feedback!
Justin Ussing on 10/10/2022
They do awesome work here.
Shop Reply
Justin, thank you for leaving your review! We appreciate you taking the time.
Joanie Armstrong on 10/06/2022
Good service done right. Wonderful staff. Erin and Michael
Shop Reply
Thank you Joanie! We appreciate the feedback!
w. michael Hatch on 09/28/2022
Had an overheating issue that even after multiple visits to a Ford dealership had not been resolved. The pros at Heritage spent hours of hands on as well as hours of research to resolve a problem. Always helpful and friendly.
Shop Reply
Great to hear! Thank you for leaving your feedback!
David Reinke on 09/27/2022
Heritage auto was able to diagnose an emissions issue that other places were unable to resolve. Thank you.
Shop Reply
Thanks David. So glad to know we were able to solve your issue with your vehicle. We appreciate your business!
Ryan Wilhite on 09/26/2022
I was pleased with Heritage Auto’s ability to get my truck in quickly, diagnose the issue for a reasonable price and fix the issue in a reasonable timeframe. They were professional and communicated well. I will go back to Heritage for future repair needs.
Shop Reply
Thank you Ryan! We value your feedback and are glad to be of service!
Michael Robey on 09/25/2022
Very good communication throughout the process of getting the repair completed.
Shop Reply
Thank you Michael! We appreciate you taking the time to provide your feedback!
Irina Riley on 09/23/2022
I found this auto repair company on Google and decided to use based on highly regarded reviews. I was impressed by Zack's patience, honesty and kindness while answering my questions and concerns. The oil change was just in the time frame it was promised to be completed and at a reasonable price. I love that it's a One Stop Auto Repair with variety of services to work on your vehicle. I am happy to find the right mechanics that I trust to work on my car without extra unnecessary repairs. Highly recommend!
Shop Reply
Irina, so great to hear you had a great experience. We do our best to provide great customer service and educate our customers about the health of their vehicle, since without you , there is no us!
A.J Ruiz on 09/20/2022
Zach gave me excellent customer service up to the minute updates via text.
Shop Reply
Thank you so much for your feedback! We appreciate it!
Susan Mitchell on 09/19/2022
Best service ever!! Zach was courteous, professional, personable, got the car scheduled, and now my car is working great! I was referred to Heritage by my daughter after my car stopped running. I had family arriving in two days and needed my car! It was worked in some how, repairs done and I had my car back in two days with a new starter. The pre-service inspection they provide is really informative and pricing is fair! I’d recommend Heritage because of their customer focus!
Shop Reply
So great to hear your feedback Susan! And that your car is now running great! Have a great day!
Jay Livingston on 09/14/2022
Well done.
Shop Reply
Thank you for your feedback, Jay. Glad we were able to help! Feel free to reach out if you need anything else.
Connor Taggard on 09/12/2022
I have an older truck with lots of miles on it and a check engine light on, so I asked Heritage to do a full inspection. Their authorization process for work is seamless and easy, now my truck drives like it’s new.
Shop Reply
Thank you Connor! So glad to hear your visit was successful!
Tamara Claridge on 09/07/2022
Quick service,clean shop,courteous and communicative. Maintenance is crucial to the longevity of our vehicles.I value my independence and a 5 star establishment is worth any cost so that I keep that!!!! Thank you Heritage Auto!
Shop Reply
Tamara, so nice to hear! Thank you so much for taking time to leave your feedback!
Janet Poppino on 09/01/2022
Brakes/oil change today…I have been coming to Heritage for years..I won’t go anywhere else..They do an amazing job… I TRUST this company!!! The guys are super nice too!!!!! THANK YOU HERITAGE !!
Shop Reply
Thank you for the kind words Janet! We appreciate you!
Pamela H on 08/31/2022
Friendly, honest and they do a great job
Shop Reply
Thank you Pamela! Great to hear!
Rebecca Fitzpatrick on 08/26/2022
Coolant pipe broken-small piece but repair required taking a lot of things apart! All good & love the warranty. Thank you for fitting me in & fixing my Volvo XC60 in a timely manner! Will return…
Shop Reply
Thank you Rebecca! So glad to hear we were able to help!
Kenneth Pecyna on 08/22/2022
Diagnosed and repaired oil leaks. Followed up on progress and later checked how our vehicle was doing. Great service
Shop Reply
Thank you so much Kenneth for your feedback! Have a great day!
Ivan Sablan on 08/20/2022
Kept we updated on the work being done and when the repairs were completed.
Shop Reply
Thank you for your feedback Ivan! Looking forward to continuing to service your vehicles in the future!
Karl Schlick on 08/08/2022
Prompt service and repairs and friendly staff.
Shop Reply
Thank you Karl! We appreciate the feedback! So glad to hear you had a great experience!
Verneen Russell on 08/08/2022
Excellent service. Reliable work. Friendly helpful people.
Shop Reply
Thank you for your review, Verneen. We appreciate you!!
Joseph Stalford on 08/05/2022
They are always willing to look at a vehicle wether they are going to do the repair or I am. They charge for diagnostics of course. As well as check for other things that can go wrong later. If they cannot find what is concerning me they will give it a valiant effort and keep notes on account incase the issues come back. They have taken care of. Couple of my vehicals in the past and I'll be taking my new to me care here to them in a few days.
Shop Reply
Joseph, thank you. We remain focused on providing exceptional service to every person. We appreciate you!
Brad Stears on 08/01/2022
These are the only guys in town that know sprinter vans, in my experience.
Shop Reply
Thank you Brad! We appreciate your business and your feedback!
Donna Griffith on 07/27/2022
We just had another repair on our older Nissan done by Heritage and want to recommend them highly. They have taken care of our cars since we moved here several years ago and we are always impressed with how well they explain what needs to be done, their reasonable prices and their promptness in getting parts and the work done.
Shop Reply
Thank you so much Donna! We appreciate you and value your feedback! It's great to hear we have been successful in servicing and repairing your vehicles!!
Dustin on 07/25/2022
These guys are great! I had a great experience! If something is not quite right they are always quick to rectify it. I also received a military discount. Thank you very much fellas. I really appreciate you.
Shop Reply
Dustin, first thank you for your service! It's an honor to serve those who have or are serving this great nation. Also, we appreciate your trust in us. We don't take that lightly.
DMac MacMillan on 07/25/2022
After seeing the 5-star reviews, and reading how Scott built the business around integrity, Heritage was the first Auto Repair shop we went to in Meridian. Since our first visit, they have been my GoTo shop for all of our vehicles. The personal attention we've been given, and well as the open and honest guidance on priorities and options for repairs and maintenance have ensured Scott and his crew at Heritage are my first call. So glad I found them, and now whole heatedly recommend the Heritage crew!
Shop Reply
Thank you for the feedback! We appreciate you and look forward to continuing to serve you!
Curtis Stoaks on 07/25/2022
Zach took amazing care of me and my vehicle. He made the process easy was open and honest about pricing and timelines. The work was completed on time and on budget. I will use Heritage Auto Repair again and hope to be able to work with Zach again when I do.
Shop Reply
Thank you so much Curtis! Great to hear this feedback!
Hannah Brown on 07/20/2022
They were amazing to work with, so efficient and timely and I felt like a priority! My family has been using Heritage for years and they truly are the best!!
Shop Reply
Thank you Hannah, we appreciate you and your family!!
Wayne Welter on 07/18/2022
Great communication regarding the service and provided additional insight into the overall operational condition of the vehicle. Final bill matched the original estimate. Yahtzee!
Shop Reply
Thank you Wayne for the great feedback! We appreciate your business!
Melinda Campbell on 07/16/2022
Nice people who helped me with my oil change. There was a problem that happened with my door handle, but they helped make it right. My door panel needed replaced and they did a great job with the installation. My oil change was slightly higher price then I was quoted over the phone for some reason, but as with everything prices keep going up. All in all a good place to go.
Shop Reply
Thank you for supporting our family-owned business, Melinda. Your kind words mean a lot to us at this time. Stay healthy!
Sherry Hancock on 07/15/2022
Great
Shop Reply
Thank you Sherry! We appreciate you! So glad we had the opportunity to serve you!
J.R. Doner on 07/15/2022
Great service
Shop Reply
Thank you so much for you feedback! We appreciate you taking the time!
Rick Perrault on 07/14/2022
Heritage did a good job for less than the original estimate. The job took a bit longer than projected (8 days rather than 2) due to parts delays, and they did not notify me that this would be the case, so after a week I had to call them to get an update.
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Thank you Rick for your feedback! We will definitely be reviewing why you weren't notified so we can improve our process! So happy to hear the repairs went well!!
Glenda Moorhouse on 07/07/2022
Always a pleasure having my car taken care of here. Nice to know I can trust them to do whatever is necessary. Great job guys!
Al Arnzen on 07/07/2022
I trust them. They are honest They tell you the cost up front and that is what you pay. If they run into problems during repair they call you and explain and give you additional cost before they move forward. They are honest and caring people.
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Thank you Al, we appreciate you taking the time to leave your feedback!
Ken Dellaero on 06/27/2022
Pre-purchase used car inspection. Heritage staff was friendly, knowledgeable, and professional. Thorough assessment helped me purchase a vehicle with confidence.
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Thank you Ken for taking time to leave your review! So glad to hear we were able to help!
Susan Frazier on 06/11/2022
This was my first time there and it won't be my last. Hopefully it won't be for car repairs 😁 I will definitely be getting my oil changes there from now on. If I do need car repairs I will take my car to them and will also recommend them to others needing a mechanic. They were so kind and easy to talk too. I stress whenever something is wrong with my car. It is nice when you find someone who will listen and makes you feel at ease. Thank you for your excellent customer service! I will see you again for my next oil change!! 😊
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Thank you so much Susan! We appreciate you taking the time to provide us feedback! So happy to hear your visit went well! Welcome and thank you for choosing us!
Kevin Whipple on 06/08/2022
Honest, reliable and great guys to work with! Community oriented great people
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Thank you Kevin for taking the time to provide us this feedback! We will continue to strive everyday to keep earning It!
Jeanette Purdy on 06/02/2022
I cannot say enough good things about this local business! For years I have seen them promoting free services for different, fun things from “if your name is Aaron” or single mom events. This year, I was able to participate, and they went above and beyond to help me in my time of need and make sure I had a reliable vehicle back on the road. Having an honest, accommodating, generous, and fun local company is the best you can ask for!
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Thank you so much for all the kind words! So glad we were able get your vehicle up to date on safety issues!
Annie Adamson on 05/19/2022
They were so welcoming and kind. They didn't treat me any different then any other customer based on my looks or the condition of my vehicle. I would totally recommend going to this automotive repair company. Thank you so much guys and God bless!
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Thank you Annie for your kind words! We appreciate it!
Rae Ann Partlo on 05/14/2022
I had an oil leak in my Ford Edge that Heritage Auto repaired. This had been repaired previously at the Ford dealer but they had not done the repair correctly. Heritage Auto took the time to fix the oil repair correctly and I was very happy with how they kept me informed during the time that my car was with them for the repair. Everyone at Heritage was very friendly and courteous too.
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Rae Ann, Thank you so much for taking the time to provide us with your feedback! We appreciate it!
Jackie Jansen on 05/14/2022
What a marvelous people to trust working on my car! I received VIP treatment and I recommend Heritage Auto Repair to everyone. Jackie J.
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Thank you so much for your support!
Bri H on 05/03/2022
10/10 would recommend. I’m so glad my search for a reputable Audi service technician in the Boise/Meridian area came up with Heritage Auto. Heritage provided a thorough inspection and even confirmed an error Audi Boise had made which could’ve cost me thousands of dollars! My first time visit went really well. Zach was my service advisor and he was very kind and explained all the services my car needed and was very patient with me when I asked questions. My car is running smoothly and all is well and good!
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Thank you for taking the time to leave your review! Customer feedback is our best tool. So happy we were able to provide the services your needed!
Andrew Taylor on 04/12/2022
Great service
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Thank you Andrew for taking the time to provide feedback! We appreciate you!
Jon Warburton on 02/24/2022
You get what you pay for here. Great service from a great local company.
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Jon, Thank you so much for your review! Our Customers are why we are here!!
Christopher Dyer on 02/15/2022
I noticed a large puddle of diesel under my pickup and was not able to locate the source. I took it to Heritage and they were able to diagnose and resolve the leak right away. Their customer service is outstanding and their knowledge is great. I will definitely use them again and encourage anyone else to go see them.
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Thank you Christopher for the Feedback! We are so happy we solved your issue! Thank you for being a great customer!
Cable Rhodes on 02/14/2022
Good folks, locally owned. Have had many positive interactions, would definitely recommend!
Shop Reply
Thank you so much for taking the time to post your review! We appreciate you and all of our customers so much! We are here because of you, and for you!!
Donna Wheeler on 02/01/2022
The people at Heritage Auto Repair were wonderful!!! They were so easy to communicate with, and were so patient and helpful! We are taking our second car in to be serviced with them this very week!
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Thank you Donna for taking the time to provide your feedback! So glad to hear we were able to provide you with a great experience!
William on 01/06/2022
First time going to heritage auto repair. They are nearby and had good reviews. They tracked down the parts needed and repaired my door in a timely manner. Thank you.
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So happy we were able to resolve your door issue. Thank you so much for taking the time to provide your thoughts!
Michael Naragon on 12/15/2021
I had some of my non essential warning lights coming on sporadically. They did an electrical diagnostic and found a voltage regulator issue that they fixed. The problem hasn’t resurfaced, so it looks like that did the trick!
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So glad we we were able to solve your issue! Thank you for taking the time to post your review!
Walter Ghrist on 12/14/2021
Friendly, quick, informative and honest service. Highly recommended for your auto repair needs. Their online estimate documentation is awesome, showing pics and examples.
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Thank you so much for taking the time to post your thoughts! Each day we strive to serve our customers with honesty and integrity.
Alison Dawson on 11/24/2021
My husband and I love Heritage! We have been customers for many years and have never had a bad experience. Competent and friendly staff and superior mechanics. It's evident that this is a well-run business. Highly recommend!
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Thank you for your feedback, Alison. Your kind words mean a lot to our team. Happy Thanksgiving to you and yours.
Donald Anderson on 11/20/2021
They are very professional in how they run there business and how they treat their customers. They are honest and upfront with you. They explain thing's in detail. I do all the minor stuff on my diesel truck and trust them in doing all the major things. For a Christian company they treat there customers the way that I feel Christ would treat them.
Shop Reply
Thank you for your feedback, Don. Our team will be encouraged to hear your kind words. Safe travels to you and yours this holiday season.
Troy McDearmid on 11/17/2021
They fixed my car heater in a timely and efficient manner
Shop Reply
Thank you for your feedback. We are so glad the heater was able to be repaired. It's cold out there! Thank you, again, for trusting us with your auto repair.
Mike Hartruft on 11/15/2021
Heritage auto repair was very professional and did what I ask them to do. They notified me if there were other issues that needed attention. Very pleased with there work.
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Thank you, Mike. We appreciate your feedback. It's an honor to serve you.
Graham Herbst on 11/09/2021
Very friendly and helpful! Was impressed by the quality of service I received. Will be glad to come back here in the future for any other car issues that come up.
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Thank you for trusting us with your car repair and service. We appreciate your feedback and will continue to serve you to the best of our ability.
Thomas Norris on 10/27/2021
The experience was the same as always, excellent! Its nice to have a shop where you get what you pay for and 100% follow up when needed. A place you can count on for all you vehicle needs.
Shop Reply
Thank you, Thomas! Always good to see you and help with your auto repair and maintenance.
Kent Harper on 10/04/2021
Passed vehicle inspection, Power steering's fixed no problems. great service!!!
Shop Reply
Thank you for your review, Kent. Glad to hear about the power steering!
Vickie P on 09/10/2021
Checked out my brakes and Honor Veterans!
Shop Reply
Thank you for your feedback! And thank you for your service to our country!
Dori Della Libera on 08/25/2021
Great place and trustworthy of what needs to be done. All set for winter now and know my tires and breaks are in good shape.
Shop Reply
Thank you for your kind words, Dori. It's our honor to provide your vehicle service and repairs. Glad your experience with your tires and brakes was a good one. As always, feel free to call if you need anything.
Ashley Reed on 08/20/2021
Recently had a wonderful first time experience working with the professionals at Heritage Auto. Took my car in for a simple oil change, and as they did their inspection, they notice some things that needed further attention. They were wonderful to work with as they made sure I understood all the options for taking care of the issues. Very polite and know their stuff. Will definitely be a lifelong customer, and recommend them highly.
Shop Reply
Thank you for your kind words, Ashley. Good to hear the team took good care of you and the oil change went well. Feel free to call if you need anything else. Safe travels!
Jax Blair on 08/19/2021
They were super patient with me, I don’t know a ton about cars, but they helped me and never made me feel pressured or rushed. Only taken care of.
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Thank you for your feedback, Jax. I'm glad we were able to answer your questions. Feel free to call any time about your auto service or repair. Glad to help!
Lance Sganzini on 08/19/2021
Fantastic and a great family owned business. All the mechanics are very knowledgeable and friendly. Very thankful for them.
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Thanks for the feedback, Lance. Glad we were able to help!
Jarae Bean on 08/16/2021
Such a great experience with these guys. I would highly recommend them and definitely will be using them again. They took the time to explain what was wrong and explain to me the break down of the quote they gave me.
Shop Reply
Glad we could help with your auto repair needs, Jarae. Thank you for the kind words!
Toy Flores on 08/04/2021
Excellent service, very friendly and professional! Highly recommended!!
Shop Reply
Thank you for the feedback! We appreciate your business. As always, if you need anything or have any questions, feel free to call.