Brandon Pugmire2025-04-25Trustindex verifies that the original source of the review is Google. If you've ever been looking for a trustworthy mechanic, you'll find that in Heritage. They do what they say and they're straight up on their communication so you can make an educated decision up front vs getting all sorts of added fees after the fact. They jumped through some hoops to get my vehicle in and out same day! Amazing service by Justin and the whole team. thank you!! Noel Knebel2025-04-18Trustindex verifies that the original source of the review is Google. Brought my car in for an overall checkup and this place was great! They identified every issue and sent me a detailed list (with pictures!) of what was going on. They were very transparent, and explained to me the issues my car was having in a way that made sense. They were very easy to correspond with, picked up the phone every time I called, and answered every question with ease. I will definitely be using Heritage Auto Repair for as long as I'm living in this area. Donut World2025-03-24Trustindex verifies that the original source of the review is Google. I've gone here several times, two of those times being very recent. Whenever I need a mechanic, my first and last thoughts are Heritage Auto. The way they communicate with me, their work, and really everything about Heritage Auto deserves a 5-star review. Update: Once again, these guys came through. Had an urgent issue, and they got me in right away. You can tell they take pride in their workplace and their shop, clean and professional. I can't stress enough - take your vehicles here! David Kohlbeck2025-01-18Trustindex verifies that the original source of the review is Google. They were very professional and helpful with the repair Fireplace Wholesale2025-01-13Trustindex verifies that the original source of the review is Google. They did a fabulous job, taking care of my daughter’s car Everything worked out wonderfully Jeremy Brunson2025-01-11Trustindex verifies that the original source of the review is Google. They were very helpful working around my schedule, especially since I had to get my car towed to the shop after hours. They were very quick with the repair, a dead starter, and my car has been running better than ever. Randy Neff2025-01-05Trustindex verifies that the original source of the review is Google. Outstanding, kind, and professional employees! stacey jones2024-12-05Trustindex verifies that the original source of the review is Google. Great to work with an incredibly patient! I love their texting services that shows you step-by-step of what they’re working on so you’re not left in the dark! Highly recommend Wyatt Bauer2024-12-04Trustindex verifies that the original source of the review is Google. I have had the misfortune of working with heritage auto on multiple occasions and have not had a great experience any of the times. I had them fix a truck for me and after getting the all clear the engine blew up the next day. When I called in they just said these things happen. I have since taken other vehicles to them thinking maybe this was a fluke deal. After having another vehicle serviced, they forgot to re-tighten the nuts on the tire, causing it to almost fall off and cause a crash when I called them on this, they told me it was my fault for not inspecting their work. I would highly recommend any other mechanic. Since everything I’ve had from them is overpriced anyways and what they quote you you can expect to pay at least 40% more. Save yourself some money and some risk of life and go somewhere else. Devin Stanley2024-12-04Trustindex verifies that the original source of the review is Google. Outstanding customer service and attention to detail. Their web interface (see picture) was updated often with transparent details about the tests they were performing, results, and recommendations. Their recommendations were reasonable and based on impressive technical knowledge. I never felt like they were trying to sell unnecessary services. I really felt like they had my family's best interests at heart and was thoroughly impressed with the whole process. Update: I've now been a customer for a couple years with two vehicles and the experience is always outstanding. The customer service continues to be the best and the quality of their work is top notch.Verified by TrustindexTrustindex verified badge is the Universal Symbol of Trust. Only the greatest companies can get the verified badge who has a review score above 4.5, based on customer reviews over the past 12 months. Read more